PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE (https://www.mydesigncrate.com/terms-of-service). IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

1. Who We Are

MyDesignCrate provides services and tools to support designers. This Privacy Policy explains how we collect, use, store, and protect your information when you use www.mydesigncrate.com.

MyDesignCrate is a service provided by Color Box Media. Any information you provide may be shared with Color Box Media solely for the purpose of operating and delivering the MyDesignCrate service. Color Box Media adheres to the same privacy standards outlined in this policy.

We are committed to protecting your privacy and handling your data in a transparent and responsible way. The MyDesignCrate service is delivered through a subdomain of mydesigncrate.net, which is operated and managed by MyDesignCrate / Color Box Media. Any data collected through the service platform is subject to the same practices and protections described in this Privacy Policy.

2. What Information We Collect

We collect only the minimum amount of information necessary to provide our services effectively. This includes:

• Non-personally identifiable information (such as preferences or settings) to support the functionality of our tools and services.
• Your preferred name and email address, when provided through contact or signup forms. These forms are powered by AidaForm, a secure EU-based service that complies with GDPR and other applicable data protection laws.
• Responses submitted through AidaForm are temporarily stored on AidaForm’s servers and are also delivered directly to our email inbox. We access this information only to provide the requested service or respond to your inquiry.
• Email address, if you voluntarily subscribe to our newsletter and updates.

In addition, our form provider, AidaForm, may use a temporary cookie to help users complete multi-step forms. This cookie is used solely to track form progress and ensure a smooth experience while filling out the form.

• The cookie is not used for tracking or analytics.
• It is automatically deleted after the form is submitted or when the session ends.
• AidaForm is based in the European Union and complies with GDPR and applicable data protection laws.

We do not collect sensitive personal data, and we do not track your activity across other websites. Information may also be shared internally with Color Box Media as needed to operate and support the MyDesignCrate service, but is never sold or disclosed to outside third parties.

3. How We Use Your Information

We use your information solely to:

• Provide and maintain our services
• Communicate with you as needed (e.g., account-related updates or service messages)
• Send newsletters and product updates (only if you have subscribed)

We do not:

• Sell your information
• Share your information with third parties for marketing purposes
• Use your information for profiling or targeted advertising

4. Email Communications

If you subscribe to our newsletter or updates, your email address will be used only for that purpose. We use SendFox to manage and send email communications.

SendFox’s privacy policy is available at: https://sendfox.com/privacy

You can unsubscribe at any time using the link at the bottom of any email.

5. Data Storage & Security

All data is stored securely and only retained for as long as necessary to deliver services or comply with legal obligations. We take appropriate measures to safeguard your information and prevent unauthorized access or misuse.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access – You can request a copy of the data we hold about you.

Correction – You can ask us to correct inaccurate information.

Deletion – You can request that your personal data be deleted.

Objection or Restriction – You can object to or restrict how we use your data in certain situations.

To make a request, contact:

US residents: usprivacy@mydesigncrate.com

All others: privacy@mydesigncrate.com

Or use our contact form: https://www.mydesigncrate.com/#i94731c894159414d2f98_uB_V3_7C_oKY

We will respond to requests within the timeframe required by law and confirm once your request is completed.

7. International Compliance

We strive to comply with all applicable privacy laws, including but not limited to:

GDPR (General Data Protection Regulation – EU)

CCPA / CPRA (California)

CPA (Colorado)

VCDPA (Virginia)

CTPA (Connecticut)

TXPA (Texas)

We do not sell or share personal data. Any data processing is done lawfully, fairly, and transparently in accordance with these regulations.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with a new "Effective Date." We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

usprivacy@mydesigncrate.com (U.S. residents)

privacy@mydesigncrate.com (All other users)

www.mydesigncrate.com